Terms & Conditions
These Terms & Conditions govern your use of Biz Chatbot. By accessing or using the service, you agree to these terms.
1. Use of the service
Biz Chatbot provides software tools that help businesses deploy AI-powered chat experiences, guide visitors, and capture leads. You agree to use the service lawfully and in a way that does not interfere with the platform or other users.
2. Accounts and access
You are responsible for keeping your account credentials secure and for activity that occurs under your account. If you believe your account has been compromised, you should contact support promptly.
3. Your content
You retain ownership of the content you upload or submit to Biz Chatbot, including FAQs, files, business information, and chatbot instructions. You are responsible for making sure you have the right to use that content and that it does not violate applicable law or the rights of others.
4. Service availability
We work to keep Biz Chatbot available and reliable, but we do not guarantee uninterrupted or error-free service at all times. Features may change, improve, or be removed over time as the product evolves.
5. Third-party services
Biz Chatbot may connect with or rely on third-party services, such as payment providers, AI providers, messaging platforms, and ecommerce systems. Those services are governed by their own terms and policies, and we are not responsible for their independent behavior or availability.
6. Payments and plans
Paid plans may include different limits, features, or usage allowances. If you subscribe to a paid plan, you agree to the pricing and billing terms presented at checkout or on the pricing page. Access to certain features may depend on your active subscription tier.
7. Acceptable use
You may not use Biz Chatbot to violate the law, infringe intellectual property rights, transmit harmful content, abuse the platform, or interfere with the experience of other users. We may suspend or limit access if needed to protect the service or comply with legal obligations.
8. Disclaimer
Biz Chatbot is provided on an “as is” and “as available” basis. While we aim to provide a useful and reliable service, we do not guarantee specific business outcomes, conversion results, uninterrupted access, or that every chatbot response will be error-free.
9. Limitation of liability
To the extent permitted by law, Biz Chatbot will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the service.
10. Changes to these terms
We may update these Terms & Conditions from time to time. Continued use of the service after updates means you accept the revised terms.
11. Contact
For questions about these terms, contact us at support@biz-chatbot.com.